Intro • Circuit Boards • Transformers • Control Panels • Metal Fabrication • Assembly • Service / Speaker • Engineering • Demonstration

McIntosh Products are build like a tank, and they are shipped like a tank. 

The packaging is the best I have seen for any audio company.   Each amplifier is bolted to a wooden plinth and a thick foam pad, then surrounded by foam packaging within multiple heavy cardboard boxes.    

You won’t be surprised to see something the size of an ordinary MC501, being shipped in a box 3 ft x 3 ft x 3 ft.    They are HUGE. 

Even the worse of shipping company may not be able to bang up what’s inside.   They are extremely well cushioned.

McIntosh’s service department is no garage operation.   The service department alone is larger than the entire company of some Audio Manufacturer.     I counted at least 7-8 people in the department, may be even more. 

Parts can be  sold to ANYBODY, and you will not run into red tapes.   Every piece of used gear gets a new box when they leave the service department.    

You can get parts or user manuals for pretty much everything the ever made, may it be your 1956 Preamp, or your 2006 MC1201 amplifier. 

In the picture below, new equipments being serviced as well as the old.   While at the factory, we saw a few pieces of equipments coming into the factory, damaged by the hurricane in Florida, it was pitted with mud and ash.

Next, we went to the SPEAKER DEPARTMENT.   

Below, Ron-C is explaining to us how drivers are built.    Every driver unit manufactured by McIntosh have been measured and tested against specification.   If it says it can handle 1000W, it can probably handle a lot more in reality.   McIntosh is very conservative when it comes to publishing numbers.